Shipping Policy | Rasools Steel World

At Rasool’s Steel World, we aim to provide reliable and efficient delivery services to ensure our customers receive their products as quickly and safely as possible.

1. Order Processing

Orders are typically processed within 1–2 business days, depending on product availability and order size.

Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing times may vary during busy periods or large order requests.

2. Delivery Areas

Rasool’s Steel World currently offers delivery services throughout Gauteng.

Delivery outside Gauteng may be arranged upon request, depending on the order size and location.

3. Delivery Costs

Delivery fees are calculated based on:

Order size and weight
Delivery location
Type of product being transported

Delivery costs will be confirmed with the customer before finalizing the order.

4. Delivery Time

Delivery times vary depending on the order and location within Gauteng.

Most deliveries are completed within 1–3 business days after the order has been processed and confirmed.

For large orders or custom cut materials, delivery times may vary and will be communicated to the customer in advance.

5. Delivery Requirements

Customers are responsible for ensuring that:

The delivery address provided is correct and accessible
Someone is available to receive the order at the delivery location

Rasool’s Steel World cannot be held responsible for delays caused by incorrect address information or restricted access at the delivery location.

6. Delivery Issues

If you experience any issues with your delivery, such as damaged or incorrect products, please contact us within 48 hours of receiving the order so that we can resolve the matter as quickly as possible.